TO VOLUNTEER. . .contact Mary Ann Thomas, Recruiter of Volunteers at 216-696-1132, ext. 143.

Volunteering as a guardian gives you the opportunity to meet a need in your own community for a very special group of people who are totally alone. You will be able to reach out with a caring heart and hand to a person who likely is without family or close friends. You will gain experience in nurturing, advocating, and caring for another person who otherwise would have no one in his or her life. Perhaps most importantly, you will receive satisfaction in making someone’s life better. With all of today’s technology, there is nothing that can begin to replace the smile or touch of another human being. Only you can provide this!

AGS VOLUNTEER POSITIONS

Volunteer Guardian

Volunteer Guardian Assistant

Volunteer Attorney

Other Volunteer Opportunities


A Volunteer Guardian serves as the legally appointed Guardian of Person for incompetent, indigent adults. The Volunteer Guardian acts in the best interest of the ward as an advocate and substitute decision-maker in the care and management of medical and personal affairs of the ward.
Activities related to the management of a guardianship include the following:

  • Regular visitation (at least monthly) to facility where ward lives
  • Monthly telephone contact with the facility
  • Contact/intervention with service providers and family members, as appropriate
  • Personal decision-making including living arrangements, medical care, and pre-need funeral arrangements.
  • NOTE: Volunteers have no financial obligation for the ward.

To volunteer as a guardian, click here to apply or contact Mary Ann Thomas at mthomas@agscleveland.org or 216-696-1132, ext. 143.



A Volunteer Guardian Assistant serves as an assistant to an AGS staff guardian. He or she works closely with the staff guardian, meeting the needs of various wards who may live in the community (group home) or in nursing homes.

Activities of a Volunteer Guardian Assistant may include the following:

  • Make regular visits to specific wards and report back to staff guardian.
  • Shop for clothes and other necessary items for the ward
  • Accompany the ward to doctor’s visits and other appointments.
  • Assist staff guardians in closing down an apartment or moving a ward.
  • Other duties may be assigned as needed and appropriate.

To volunteer as a Guardian Assistant, click here to apply or contact Mary Ann Thomas at mthomas@agscleveland.org or 216-696-1132, ext. 143.


A Volunteer Attorney serves as a consultant to a volunteer guardian. He or she works in conjunction with the Volunteer Coordinator as cases are assigned and as tasks need to be accomplished.

Activities of a Volunteer Attorney include the following:
Act as attorney of record on all court filings

  • Preparation for and attendance at hearings, as necessary, especially when the case is contested
  • File Biennial reports
  • Be accessible to volunteer guardians in order to provide legal guidance and advice, as needed

To volunteer as a Volunteer Attorney, click here to apply or contact Mary Ann Thomas, J.D., at mthomas@agscleveland.org or 216-696-1132, ext. 143.



Other Volunteer Opportunities are available with AGS, including office support and marketing activities. Contact the Volunteer Recruiter, Mary Ann Thomas, for details at mthomas@agscleveland.org or 216-696-1132, ext. 143.


Adult Guardianship Services recognizes the importance of the role of a Volunteer Guardian or Guardian Assistant. To make your experience successful, we have a formalized program which provides each volunteer with training, support and guidance at all times. The sections below describe how we operate and provide this support.

Application Process

Matching Process

On-going Care of the ward

On-going Support of Volunteers

Requirements to be a Volunteer

Application Process

  • Complete the on-line application. Click here to apply or contact Mary Ann Thomas at mthomas@agscleveland.org or 216-696-1132 ext 143.
  • Upon receipt of application, the Recruiter will contact you to schedule a personal interview.
  • After the interview, your references will be contacted and you will register for training.
  • Attend 5 hours of training held in 2-2.5 hr sessions
  • Complete background check
  • Completed file passed to Volunteer Manager for matching

Matching Process

  • The Volunteer Manager contacts the prospective volunteer who meets the individual to see if they want to become the guardian.
  • If there is a good match, court documents are prepared; a hearing date is set.
  • The volunteer attends the hearing at Probate Court with the Volunteer Manager.
  • If the guardianship is awarded, guardianship papers are issued to the volunteer and the guardianship begins.

On-going Care of Ward

  • All Volunteer Guardians are required to have 2 contacts per months. One contact must be a personal visit with their ward. The second contact can be a phone call with caregivers.
  • The Volunteer Guardian needs to have at least two contacts monthly concerning the ward. One of those contacts must be an in person visit. The second contact can be a phone call with caregivers or another in person visit.
  • If the ward is in nursing home, the Volunteer Guardian is encouraged to attend the quarterly care conference for the ward, either in person or by teleconference.
  • As issues/concerns arise, the volunteer can contact the Volunteer Manager with questions or concerns. The Volunteer Manager is on call, 24 hours a day, 7 days a week.
  • Guardianship stops at the death of the ward. Volunteers often attend the funeral of their ward, to pay their respects to the ward and to acknowledge feelings of loss. The Volunteer Manager often attends with the Volunteer to lend support.

On-going Support of Volunteers

  • The Volunteer Manager is available 24/7 for emergencies.
  • AGS has an ethicist available for consultation.
  • AGS provides at least four seminar opportunities per year for volunteers to learn things they can use as a guardian.
  • AGS has an Annual Volunteer Celebration to thank our volunteers.

Requirements to be a Volunteer Guardian or Guardian Assistant

  • All volunteers must be 18 years of age or older.
  • Volunteers who have been charged with or convicted of a crime involving theft, physical violence, or sexual or substance abuse usually cannot become a court appointed guardian.
  • All volunteers must be interviewed by the Volunteer Recruiter.
  • All volunteers must attend a 5-hour training course.
  • All volunteers must provide four references.
  • All volunteers must submit to background checks.
 

What is guardianship all about?

How much of my time will be involved if I agree to volunteer?

What can you tell me about the people who are in need of a volunteer?

What kinds of things would I be doing as a volunteer?

What costs am I likely to incur if I volunteer?

Will I receive any type of reimbursement for volunteering?

If I go through the training does that mean that I am committing myself to being a volunteer?

What do I do and who do I call if and when I run into a problem after the relationship with the ward begins?

What kinds of paperwork will I have to do?

Why should I consider volunteering for AGS?

I am over age 55. Would I benefit from also being a part of the Retired Senior Volunteer Program (RSVP)?

I am a licensed social worker. Can I get any credit for the initial training?

What are the core values and the mission of Adult Guardianship Services?


What is guardianship?
Guardianship is a legally defined process whereby a person (the ward) has been declared by the Probate Court to be incompetent and a guardian is appointed by the Court for the care and management of the ward. In most instances, the guardianship of person will be requested when a referral is considered by Adult Guardianship Services (AGS).

How much of my time will be involved if I agree to volunteer?
As a volunteer guardian, two hours per month would generally be needed after the first month. This time could be a combination of telephone and in-person contacts. Reporting requirements are minimal, but mandatory. The Probate Court requires report biannually (every other year) and AGS requires every Volunteer Guardian to complete and return a quarterly report.

What can you tell me about the people who are in need of a volunteer?
The people who are referred to AGS must be adults, are most often indigent, lacking available or appropriate family and/or support systems, and have a mental disability as defined by law. Nearly all volunteers wards reside in nursing homes.

What kinds of things would I be doing as a volunteer?
As a volunteer guardian your primary tasks would be health-related decision-making, placement-related decision-making, managing personal relationships issues, and advocating for your ward. You would always have AGS staff available for consultation as you make decisions. Often volunteer guardians do special things for their wards—a drive in the country, coffee at McDonalds, if the guardian decides the ward is able. A token gift for their birthday or at holiday time, is a nice gesture, but is strictly up to the Volunteer and is not a requirement.

What costs am I likely to incur if I volunteer?
You are not personally liable for any costs incurred by the ward that exceed the ward’s assets. You incur the travel and telephone costs of having contact with the ward.

If I go through the training does that mean that I am committing myself to being a volunteer?
There is a process to becoming a volunteer and you would not be asked to make a commitment until the training is completed. After training is completed you will be asked if you are now ready to commit to being a volunteer guardian.

What do I do and who do I call if and when I run into a problem after the relationship with the ward begins?
In addition to information provided during the initial training, you will also receive an “As You Begin…” booklet from the Volunteer Manager on the day of your court hearing. This resource may help you with some problems. Should a problem, concern, or question arise at any time during the guardianship, contact the Volunteer Manager who will provide information or arrange for you to speak to someone who can assist you. Twenty-four hour, seven-day a week telephone support is always available.

What kinds of paperwork will I have to do?
The Court requires that a Biennial Report be completed every two years. Volunteer guardians are required to keep records of the date, type, time, and content of contacts with the ward. Information on how to do this will be explained during the training. You must also complete and submit a quarterly report to the Volunteer Manager.

Why should I consider volunteering for AGS?
Volunteering in this program will give you the opportunity to meet a need in your own community for an at-risk population. You will be able to reach out with a caring heart and hand to a person who likely is without family or close friends. You will gain experience in nurturing, advocating and caring for another person who otherwise would have no one in his or her life. Perhaps most importantly, you will receive satisfaction in making someone’s life better. The individual may be facing the reality of the end of life in an unfamiliar setting. With all of today’s technology, there is nothing that can begin to replace the smile or touch of another human being. Only you can provide this.

I am a licensed social worker. Can I get any credit for the initial training?
The AGS initial training has been approved for five hours of continuing education units. These credits satisfy license renewal continuing education requirements for social workers and nurses.

I am over age 55. Would I benefit from also being a part of the Retired Senior Volunteer Program (RSVP)?
AGS has an agreement with RSVP. RSVP offers additional insurance to their volunteers for the time during which they volunteer. RSVP also keeps a record of your volunteer hours and you then are eligible for recognition by RSVP. If you are an AGS/RSVP volunteer you must submit your contact time monthly to AGS. For more information, go to www.rsvpcleveland.org.

 


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